Never let an account go quiet
Pipa watches account emails, checks the last real touch, and drafts the right check-in before the account goes cold.
Account tracked
Check-in created
Account replied
Sees the accountA customer account has no meaningful email reply in 45 days. Pipa starts watching.
Drafts a check-inPipa checks the last thread and drafts a warm follow-up.
Account reconnectsCustomer replies. Moves account to the next step.